Payment Options
Company Information & Enquiries
For assistance with an order, a policy question or a privacy request, use the contact details for our store operator below.
Review the payment options shown at checkout and choose the method that works for you.
Product prices are listed in United States Dollars (USD).
Currency and final total
yunlamp product prices are listed in United States dollars (USD). Review the checkout summary for the final currency, shipping charges, discounts and any taxes before submitting payment. Your bank or payment provider may apply its own currency-conversion fees.
Available payment methods
The payment methods enabled for your order are displayed at checkout. Availability can depend on your location, device and the provider’s eligibility requirements. A method that is not shown cannot be assumed to be supported.
If a card, digital wallet or external payment service is offered, follow its on-screen instructions to authorise the purchase. Payment-provider terms apply to the use of that method.
Authorisation and confirmation
A payment authorisation or pending bank entry is not always the same as a completed charge. Keep your order confirmation and check the order details before submitting again if the payment screen is interrupted.
When a payment does not go through
- Check the billing address and payment details entered at checkout.
- Make sure your bank or payment provider has not requested additional verification.
- Contact the provider about a declined authorisation or payment limit.
- Email service@yunlamp.com if you need us to check whether an order was created.
Protecting your payment details
Keep Payment Details Private
Complete payment only through the store checkout and its authorised payment-provider screens. Our support team will not ask you to email a full card number, card security code or account password.
Refunds and billing questions
Approved refunds are returned to the original payment method under our Return & Refund Policy. For an unexpected charge or a possible duplicate purchase, send the order number and a description of the issue to service@yunlamp.com.