yunlamp is operated by Guangzhou Xinchao Internet Technology Co., Ltd. References to “we”, “us” and “our” mean that operator. These terms apply to the store and related services, alongside the policies linked on this site. By using the services, you agree to the terms that apply to your use. If you do not agree, do not use the services.

You must have the legal capacity to make a purchase. Provide accurate contact, billing and delivery details and update them where necessary. Keep account credentials private and tell us if you believe your account has been used without permission.

Read the individual listing before purchasing. Photographs, screen settings and lighting can affect the way colours or textures appear. Ask us about any missing practical detail before ordering. Availability and listing information can change, but this does not remove your rights concerning goods already purchased.

Submitting an order is a request to purchase the selected items. We may review an order for availability, payment and fraud checks. If an order cannot be fulfilled or must be corrected, we will contact you using the details supplied and address any payment already taken.

Request changes promptly. Once preparation or dispatch has progressed, cancellation or address changes may no longer be possible.

Review the checkout total before paying. The order summary identifies the applicable price, shipping charge and taxes shown for the order. Payment options are those offered at checkout; see Payment Options. You must be authorised to use your chosen payment method.

Orders are prepared in 2–4 business days. US transit is estimated at 10–15 business days after dispatch, with a $5.99 USD flat shipping charge per order. Read the Shipping Policy for the full delivery explanation.

Eligible returns can be requested within 30 days of delivery. Approved refunds are processed within 10 business days after a return is received and inspected. Our Return & Refund Policy explains the process. Mandatory consumer rights continue to apply.

Store text, imagery, design and branding belong to their respective owners or licensors. You may use the store for ordinary personal shopping and browsing. Do not reproduce or exploit its content commercially without permission, except where the law permits.

Payments, delivery and other features may involve third-party services. Their own terms govern those services. Review the terms and privacy information of an external provider before using it; a link does not mean we control that provider.

Shopify supplies the ecommerce platform. Purchases from this store are transactions with the store operator, rather than with Shopify. Shopify’s own services and data processing are subject to its applicable terms and privacy information.

Our Privacy Policy explains the use of personal information. Information can be shared with Shopify and other providers, including providers outside your country, to deliver and support the services. Available advertising controls are described in Your Privacy Choices.

Only submit content you are entitled to share. Do not include unlawful material, another person’s private information or misleading statements. If you provide a review or other content for publication, you permit us to display and reproduce it in connection with the store, subject to applicable rights and any agreed limits. Disclose any incentive associated with a review.

• Do not use the store for fraud, harassment, impersonation or unlawful activity.
• Do not interfere with checkout, security controls or other visitors’ access.
• Do not upload malicious code, send spam or collect personal information without authority.
• Respect intellectual property and other rights when using or submitting content.

We may correct listing or technical errors and temporarily interrupt features for maintenance or security. If an error affects an order, we will explain the issue and the available next steps. We do not guarantee uninterrupted access to every online feature.

Access may be restricted where reasonably needed to address a breach of these terms, security concerns or legal requirements. Ending access does not remove rights or obligations connected with an order already placed, or provisions that by their nature continue.

To the extent permitted by applicable law, online features are provided as available and we are not responsible for losses caused by events outside our reasonable control. Nothing in these terms excludes liability or consumer guarantees that cannot lawfully be excluded, or limits remedies for faulty or misdescribed goods.

If a provision cannot be enforced, the remaining terms continue to apply to the extent permitted. A delay in exercising a right does not by itself waive it. These terms and the relevant posted policies describe the agreement for use of the store; additional express terms may apply to a specific offer.

We may update these terms and will provide notice where required. The version applicable to an order is not changed retrospectively merely by posting an update. Applicable mandatory law and consumer dispute rights are preserved.

Send questions, formal notices or concerns about an order to service@yunlamp.com. Include enough information for us to identify the issue, without sending passwords or complete payment-card details.