This store is operated under the yunlamp brand by Guangzhou Xinchao Internet Technology Co., Ltd. This notice explains how personal information is handled in connection with our website, orders and customer support. Shopify provides the ecommerce platform and processes information to operate and support the services.

• Details you provide: your name, email, telephone number, delivery and billing addresses, account information, and messages sent to us.
• Order and transaction records: items viewed or purchased, payment confirmations, shipping records, returns and refunds. Payment information is processed through checkout and the relevant payment providers.
• Device and activity information: IP address, browser and device information, interactions with the store, and information collected through cookies or similar technologies.
• Information from service providers or partners that support payments, delivery, fraud prevention, analytics or advertising, depending on your interactions and the services in use.

We use information to operate the store, take and fulfil orders, arrange deliveries, answer enquiries, manage returns and refunds, maintain accounts, and protect transactions from fraud or misuse.

Information may also help us understand store performance, tailor the shopping experience and provide relevant marketing where permitted and subject to your choices. We also process information to meet legal obligations, handle disputes and protect the business and its customers.

Information may be disclosed to Shopify and service providers involved in hosting, payments, shipping, communications, customer support, analytics and security. Advertising and business partners may receive information for the purposes described here, subject to applicable law and privacy choices.

We may also disclose information where needed to comply with valid legal requests, protect rights or safety, or support a business transfer. We do not publish a customer’s private order details as public content.

Shopify processes information about use of this store to provide, maintain and improve its services. Certain Shopify services can use information from interactions with this and other merchants to support personalisation and advertising, subject to Shopify’s practices and the choices available to you.

Learn more at Shopify’s consumer privacy information and use Shopify’s privacy portal for applicable Shopify privacy requests.

The store uses cookies and similar technologies for functions such as checkout, preferences, security, measurement and advertising. The technologies active for a visit can depend on the services enabled and the choices made.

You can manage available choices through the store’s privacy controls and your browser settings. See Your Privacy Choices for advertising opt-out controls. Shopify provides further information in its Cookie Policy.

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information, restrict or object to certain processing, or withdraw consent where processing relies on it. You may also have rights concerning the sale, sharing or use of information for targeted advertising.

Use Your Privacy Choices or contact service@yunlamp.com to make a request. We may need to verify your identity; an authorised agent may need evidence of authority. We respond in accordance with applicable requirements and do not discriminate against you for exercising a privacy right.

Promotional emails include an unsubscribe option. Opting out of marketing does not prevent necessary messages about an order or service. Where applicable, Shopify’s integrated controls respond to the Global Privacy Control signal for the browser and device concerned.

We keep information for as long as needed for the purposes described, taking into account account or order activity, legal record-keeping, dispute handling and fraud prevention. Retention periods vary with the type of information and the reason it is held.

We use measures intended to protect information, but no online transmission or storage method is completely secure. Avoid sending sensitive payment information by email and keep account credentials private.

The store is intended for general retail customers rather than children. If you believe a child has supplied personal information to us, contact us so we can review the situation.

Other websites linked from the store operate under their own privacy practices. Information may be stored or processed outside your country by us, Shopify or service providers. Where required, applicable safeguards are used for international transfers.

We may revise this notice as services or practices change. The date above identifies the latest version, and additional notice will be provided where required. Contact service@yunlamp.com with questions or complaints. Depending on your location, you may also contact the relevant data protection authority or use an available appeal process.

The Shopify-generated privacy policy remains available at the store’s policy address.