Terms of Use

Terms of Use

yunlamp

These rules explain how you may browse and use the yunlamp website. They cover conduct on the site and the use of its materials. Purchase-related matters are explained in our Terms of Service and the relevant order policies.

Company Information

Brand Name
yunlamp
Website Operated By
Guangzhou Xinchao Internet Technology Co., Ltd.
Customer Support Email
Phone
+86 13632987592
Store Website
Customer Support
Business Address
Room 601 (Units 05–09), 6th Floor, Building D01, Alpha Cultural & Creative Center, No. 2 Zhiwen Qian Street, Huangpu District, Guangzhou

Using the website responsibly

You are welcome to use this store to explore home products and manage your own shopping enquiries. Use the site lawfully and respect the experience of other visitors.

  • Access only the features and information made available to you; do not attempt to bypass security or enter another person’s account.
  • Do not upload malicious code, overload the store or disrupt checkout and other features.
  • Do not impersonate another person, send misleading requests or use the site to harass anyone.
  • Respect copyright, brand rights and restrictions on commercial reuse.
  • Do not collect another visitor’s personal information without authority.

Images, descriptions and other materials

Product photographs, descriptions, graphics and other materials help explain the collection and the store’s services. Their respective owners retain the rights to those materials. Ordinary browsing does not grant permission to republish, resell or commercially reuse protected content.

Check the individual listing for the details relevant to a purchase. If a practical detail is missing, contact us before ordering rather than assuming a particular size, material or use.

Information you send to us

When asking about a product or order, use accurate contact details and describe the issue clearly. An order number and checkout email help us locate a purchase. Submit only information you are entitled to share; do not include passwords or full payment-card details.

Access and changes to online features

The website may be temporarily unavailable while maintenance, security work or technical changes take place. External network or platform issues can also affect access. If an online feature is unavailable, you can email service@yunlamp.com for assistance with an existing order.

Policies that apply alongside these rules

Read our Terms of Service for purchase and service terms, Privacy Policy for information handling, Shipping Policy for delivery arrangements and Return & Refund Policy for returns and refunds.

Mandatory rights under applicable law continue to apply. These website-use rules do not remove protections that cannot lawfully be excluded.

A question we have not covered? Email service@yunlamp.com or visit our contact page.
Telephone: +86 13632987592